Delightful Goodbyes: Fully Deleting User Data
17-Sep-2019 1728
At Monolist, we’re building the command center for engineers. We integrate with all the tools an engineer uses, aggregate their tasks, and provide intelligence to make sure that nothing slips through the cracks.Unfortunately, like any company, we sometimes have to say goodbye to one of our users. Creating a delightful experience throughout the product is core to our company culture, and we believe that account deletion should be no exception. While it may seem counterproductive to focus on this user story, we think it’s a dark pattern to make deletion difficult. It frustrates me when it’s hard to delete my account from certain services, and we don’t want our users to feel the same way.
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